The Resolvion Advantage
Today, there are many different recovery and collection companies that you can work with. But at Resolvion, we take a different approach – offering a level of responsiveness, support, and efficiency you simply won’t find anywhere else. Plus, we back it all up with comprehensive national scope and reach, unmatched expertise and an absolute commitment to meeting and exceeding your expectations.
When you work with Resolvion, one of the first things you’ll notice is how our entire organization is focused on supporting you. Driven by a culture that calls for fast and efficient resolution of every single case, each of our dedicated team members work with your best interests in mind.
We believe that the quality of our people and the quality of our work go hand in hand. That’s why, at every touch point, we are there for you with proven experience, knowledge and resources to help you minimize losses and maximize recoveries.
Resolution – Not Just Recovery
Often, a client might feel that a resolution other than collateral repossession is both possible and preferred. Our team of highly-skilled resolution specialists are experts in negotiation and have an excellent track record in resolving client cases without the expense or customer relationship strain that comes with repossession.
Exceptional Customer Service
We believe that our services are only as strong and solid as the people who stand behind
them. That’s why we go the extra mile to make sure your cases are acted on promptly and thoroughly – working collaboratively with your team to ensure that your requirements are always met. Plus, our state-of-the art reporting systems ensure that you are always up to date with the status of your cases.
When you do business with Resolvion, you’ll have a single point of contact to address all your requests and inquiries. We also start on your assignments the day they are received – providing you with complete and timely updates in whatever format you desire. Once your collateral is recovered, we will notify you immediately.
People and Technology Working Together
At Resolvion, we understand that technology can only take a case so far. That’s why we combine the best people along with the best technology to achieve your objectives. Our highly skilled Resolution Specialists bring deep experience and innovative thinking to every assignment. From automated skip trace management to state-of-the-art call center management, live handling of all calls to real-time case updates, we have you covered where it matters most.
Nationwide Agent Network
No matter what the type of collateral or where it is located, our comprehensive national network of highly skilled field agents allows us to recover virtually any type of collateral from anywhere. We’re here for you 24/7 throughout North America with fast, responsive service that is unrivaled.
Financial Strength
Our institutional ownership provides us with the financial depth and resources necessary to handle large fleets and to deal quickly with the unanticipated expenses that often come into play when securing collateral. Additionally, our ability and willingness to pay agents immediately for their work ensures their loyalty and quick response.
Complete Insurance Protection
We offer our clients added piece of mind by maintaining comprehensive insurance coverage on all of our activities and the activities of our agents. Also, all agents working on behalf of Resolvion are required to maintain proper coverage and to provide regular verification of its status.
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